Loading... Please wait...

Categories

Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. The item must be in new, resalable condition.  Buyer pays return shipping unless the return is a result of our error (you received an incorrect or defective item, etc.) Please contact us directly if you notice any issues with your order.  In some cases we can ship a replacement item at no additional cost. 

You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (3 to 5 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

DO NOT ship any items back to our warehouse without first contacting us directly, or requesting a return through your account.

Any returns that do not meet the above requirements may be subject to a restocking fee.

Non-Returnable Items

The following items are not elgible for return:

  • Disposable respirators
  • PAPR Kits
  • Fire Extinguishers
  • Allegro Blowers
  • Gas Monitors
  • Any Hazmat Products or Hazardous Material

Defective units may be covered by the manufacturer's warranty.

Shipping

Fastway Safety makes ordering easy.  We charge a flat shipping rate of $5.95, and any order of $75 or more will receive free shipping. 

Orders shipping to Alaska and Hawaii are not eligible for Free Shipping, and will incur an additional $14.00 surcharge.

PO Boxes and APO/FPO

Please contact us if you require us to ship to a PO Box or APO/FPO address.  We are able to ship most of our products to the above addresses, but these orders may incur additional handling times and fees.

Handling Time

Most orders placed before 3:00 PM EST will ship same day.  Orders placed after 3 will ship next day.  Orders shipping Direct from the Manufacturer and out of stock items may require additional handling time.  If an order is out of stock or backordered we will notify you immediately. 

Shipping Method

All orders are shipped via UPS Ground, USPS Priority mail, and USPS First Class.  Need your order fast?  Please contact us.  While we can ship any order using expedited services, we also have the ability to drop ship items from a warehouse nearest your location.  This means you may be able to receive your order NEXT DAY or Second Day at no additional cost